Last Updated: June 17, 2026
Welcome to floodresponseusa.com (the “Site”), operated by FloodResponse USA (“we,” “us,” or “our”). By accessing or using this Site, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with any part of these Terms, please do not use the Site.
Service Description
FloodResponse USA is a referral and lead-generation platform that connects property owners and authorized representatives with independent, third-party licensed flood and water damage restoration professionals.
We do not perform restoration services ourselves and are not a contractor, restoration company, insurance provider, or emergency response agency.
Any service agreement entered into as a result of a referral made through this Site is solely between you and the third-party service provider.
Eligibility
To use this Site and our services, you must:
- Be at least 18 years of age
- Be the property owner or an authorized representative of the property owner
- Have the legal authority to request restoration services for the property involved
By using the Site, you represent and warrant that you meet these eligibility requirements.
User Responsibilities
By using this Site, you agree to:
Provide Accurate Information
You will provide accurate, current, and complete information when submitting service requests or contacting us.
Lawful Use
You will use the Site only for lawful purposes and in compliance with all applicable laws and regulations.
Prohibited Activities
You agree not to:
- Misuse the Site or its services
- Interfere with Site functionality or security
- Attempt unauthorized access to systems or data
- Submit false, misleading, or fraudulent information
- Use automated tools, bots, or scripts to access the Site without authorization
Consent to Contact
By submitting your information through the Site or by calling a phone number displayed on the Site, you expressly consent to receive communications from FloodResponse USA and/or our service partners.
These communications may include:
- Phone calls
- Text messages (SMS)
- Emails
- Automated or prerecorded messages where permitted by law
Such communications may relate to your request for flood or water damage assistance.
Consent is not a condition of purchase, and message and data rates may apply.
Please review our Privacy Policy for additional information regarding communication practices and data usage.
Third-Party Providers
FloodResponse USA does not employ, supervise, endorse, guarantee, or control third-party restoration professionals.
We are not responsible for:
- Licensing status
- Certifications
- Service quality
- Pricing or estimates
- Response times
- Insurance claim assistance
- Workmanship
- Customer service
- Business practices
Any contract, payment arrangement, warranty, dispute, or service issue is solely between you and the third-party provider.
Intellectual Property
All content available on the Site, including but not limited to:
- Text
- Graphics
- Logos
- Icons
- Images
- Design elements
- Software
- Website functionality
is owned by or licensed to FloodResponse USA and is protected under applicable United States and international intellectual property laws.
Limited License
You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes.
You may not:
- Copy
- Reproduce
- Modify
- Distribute
- Republish
- Sell
- License
any Site content without prior written permission.
Disclaimers and Limitation of Liability
Disclaimer of Warranties
The Site and all information, content, and services are provided on an “AS IS” and “AS AVAILABLE” basis.
FloodResponse USA makes no warranties or representations regarding:
- Accuracy of information
- Availability of services
- Reliability of referrals
- Suitability of providers
- Site functionality or uptime
All warranties, whether express or implied, are disclaimed to the fullest extent permitted by law.
Limitation of Liability
To the maximum extent permitted by law, FloodResponse USA shall not be liable for any:
- Direct damages
- Indirect damages
- Incidental damages
- Consequential damages
- Special damages
- Punitive damages
- Loss of profits
- Property damage
- Business interruption
arising out of or relating to:
- Use of the Site
- Reliance on Site content
- Third-party provider services
- Delays or interruptions in Site availability
Your sole remedy for dissatisfaction with the Site is to discontinue using it.
Indemnification
You agree to defend, indemnify, and hold harmless FloodResponse USA, its owners, affiliates, partners, employees, contractors, and representatives from and against any claims, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from:
- Your use of the Site
- Violation of these Terms
- Violation of applicable laws
- Disputes with third-party providers
- Inaccurate information submitted by you
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to its conflict-of-law principles.
Any legal action arising from these Terms shall be brought exclusively in the state or federal courts located within California, and you consent to the jurisdiction of those courts.
Changes to These Terms
We reserve the right to modify or update these Terms at any time.
Any changes will become effective immediately upon posting to the Site. The “Last Updated” date at the top of this page indicates when revisions were made.
Your continued use of the Site following any updates constitutes acceptance of the revised Terms.
Contact Information
If you have any questions regarding these Terms of Service, please contact us:
FloodResponse USA
Email: perfectpage7@gmail.com