Last Updated: June 17, 2026
FloodResponse USA (“we,” “us,” or “our”) operates the website floodresponseusa.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site or use our services. By using the Site, you agree to the practices described in this policy.
Who We Are
FloodResponse USA is a lead-generation and referral service. We connect property owners experiencing flood and water damage with independent, third-party licensed restoration professionals. We do not perform restoration services ourselves.
Information We Collect
We may collect the following types of information:
Information You Provide Directly
- Name, phone number, and email address
- Property address or service location
- Details about your flood or water damage situation
- Information submitted through forms, phone calls, or chat communications
Information Collected Automatically
- IP address and approximate location
- Browser type, device information, and operating system
- Pages visited, time spent on the Site, and referring websites
- Cookies and similar tracking technologies
Information from Third Parties
- Information from advertising and analytics partners
- Publicly available flood warning data (such as National Weather Service alerts), which is informational and not personal to you
How We Use Your Information
We use the information we collect to:
- Connect you with third-party restoration professionals
- Respond to your inquiries and service requests
- Operate, maintain, and improve the Site
- Send service-related communications
- Comply with legal obligations
- Detect, investigate, and prevent fraud or abuse
How We Share Your Information
We may share your information with the following parties:
Service Partners
Independent third-party restoration contractors and lead-network partners who may contact you regarding your request. By submitting a request or calling our listed phone number, you consent to being contacted by these partners.
Service Providers
Companies and vendors that help us operate the Site, including hosting providers, analytics services, and communication platforms.
Legal and Safety Requirements
When required by law, subpoena, legal process, or when necessary to protect rights, property, or safety.
Business Transfers
In connection with a merger, acquisition, financing, or sale of all or a portion of our business assets.
We do not sell your personal information for monetary compensation. However, certain data-sharing activities with advertising or analytics providers may be considered a “sale” or “sharing” under applicable state privacy laws.
TCPA and Communications Consent
By submitting your phone number through our Site or by calling the phone number listed on the Site, you consent to receive calls and text messages—including those sent using automated technology—from FloodResponse USA and/or our restoration partners regarding your flood or water damage request.
Consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or by contacting us at perfectpage7@gmail.com.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Operate and maintain the Site
- Analyze website traffic and performance
- Support advertising and marketing activities
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain Site functionality.
We may use third-party services, including Google Analytics and advertising networks, that place their own cookies and tracking technologies.
Third-Party Links
Our Site may contain links to third-party websites, including affiliate and partner websites. We are not responsible for the privacy practices, security, or content of those websites. We encourage you to review their privacy policies before providing personal information.
Your Privacy Rights
California Residents (CCPA/CPRA)
California residents have the right to:
- Know what personal information we collect and how it is used
- Request access to personal information
- Request deletion of personal information
- Opt out of the sale or sharing of personal information
- Receive equal service regardless of exercising privacy rights
To exercise these rights, contact us at perfectpage7@gmail.com.
Residents of Other States
Residents of states with applicable privacy laws, including Virginia, Colorado, Connecticut, Utah, and others, may have rights to access, correct, delete, or obtain information about their personal data.
To submit a request, contact us at perfectpage7@gmail.com.
Do Not Track Signals
Our Site does not currently respond to browser-based “Do Not Track” signals.
Children’s Privacy
This Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information through our Site, please contact us so that we can promptly delete the information.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when the policy was most recently revised. Continued use of the Site after any updates constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
FloodResponse USA
Email: perfectpage7@gmail.com
Mailing Address: 1100 Town & Country Road, Suite 1250, Orange, California 92868, USA